Microsoft is shutting down Skype in May, replacing it with a free version of Microsoft Teams. This move comes as communication platforms like WhatsApp, Zoom, FaceTime, and Messenger dominate VoIP communication, rendering traditional cellphone calls via Skype obsolete.
Current Skype users can seamlessly transition to Microsoft Teams; their existing data (messages, contacts) will be accessible without needing a new account. However, Microsoft will discontinue support for domestic and international calls. Users can also export their Skype data, including photos and chat history, using a provided tool. A 60-day window (until May 5th) is available for this transition. Microsoft will honor existing Skype credits, but paid features for making calls will no longer be offered to new customers.
The key loss with Skype's closure is the ability to make calls to cell phones. Microsoft explains that while this was crucial during Skype's peak popularity (when VoIP and mobile data were less prevalent), it's now less relevant. Amit Fulay, Microsoft's vice president of product, stated that this functionality is no longer a priority for the company.
Microsoft acquired Skype for $8.5 billion in 2011, aiming to enhance its real-time communication offerings and leverage Skype's then-massive user base (160+ million active users). While Skype was once integral to Windows devices and even an Xbox selling point, Microsoft acknowledges recent userbase stagnation. The company's consumer communication focus now rests squarely on Microsoft Teams.
