Manage your o2 account anytime, anywhere with the award-winning Mein o2 app!
Access key account information and benefits, whether you have a prepaid or contract plan. Business customers can use the dedicated o2 Business App.
Mein o2 App Features:
Contract Customers:
- Consumption Monitoring: Track data usage (domestic and international), calls, and SMS exceeding your plan limits. A handy home widget is also available.
- Tariff Management: Review your plan details and add optional features.
- Account Management: Update your personal information on the go.
- Billing: Access invoices and detailed billing statements (EVN).
- SIM & Contract Services: Manage SIM cards (including eSIM activation and number portability), third-party services, and more.
- Network Status: Check o2 network coverage and report outages.
- Priority Loyalty Program: Enjoy exclusive monthly benefits.
Prepaid Customers:
- Usage Tracking: Monitor data, minutes, and SMS usage.
- Credit Management: View your balance and easily recharge.
- Plan Adjustments: Change your plan or add options.
- Account Management: Update your personal information.
- Network Status: Check o2 network coverage.
My Handy Customers:
- Contract Details: Access your My Handy contract information.
- Digital Invoices: View invoices electronically.
- Installment Plan: Track your installment plan progress.
- Early Payment: Make early payments on your account.
Important Notes:
- Mein o2 is for o2 private customers. Business customers should use the o2 Business App.
- Alice Mobile and third-party provider accounts are not supported.
- The app relies on Telefónica Germany's online services. Service availability is not guaranteed. An o2online.de account is required.
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