RCM: Streamline Your Repossessions with Real-Time Case Mapping
RCM integrates seamlessly with RecoveryConnect® and MRS web applications, providing field agents with real-time repossession assignment information. Access to immediate case data minimizes risk by preventing wrongful repossessions and allowing for swift "On Hook" status updates. This feature enables agents to handle asset recovery when conditions are safe and convenient.
RCM's intuitive mapping features empower drivers to efficiently manage addresses using custom icon scanning. One-touch updates, pick-up location settings, and streamlined recovery processes translate to higher unit recovery rates. Create and save filters to focus on critical information. Each asset recovery form automatically generates a Condition Report complete with condition details and photos for client submission.
Key RCM Capabilities:
- Customizable map icons (Pro): Enhance visual organization.
- Instant "On Hook" updates: A single button click.
- Simplified Asset Recovery: Quick condition reporting, photo capture, and personal property documentation.
- Real-time case data and addresses: Always up-to-date information.
- Rapid map search (Pro): Efficient location identification.
- "Favorite" case marking: Prioritize urgent tasks.
- Flexible case filtering: Optimize address routing.
- One-tap updates: Instant status changes.
- Automated geo-updates: Maintain precise location tracking.
- Integrated To-Do list: Manage condition reports for recovered units.
24/7 Support is available via the Contact Us form or our website: https://mbsicorp.com/contact/
Version 3.0.33 Updates (October 2, 2024)
Mobile Case Acceptance: This major update introduces mobile case acceptance! Accept or reject cases directly from the "NEW CASES" section on the home screen. Multi-select cases via long press. Refine searches/filters using client, case type, dates, or "accepted before" status. All activity is recorded in the case history.
Tags : Auto & Vehicles
